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BTEC Level 1 Retail Knowledge

Exam Board



This course is aimed at students who have an interest in working in the retail industry. It aims to enthuse and inspire learners to consider a career in the retail sector.

The BTEC Qualification allows learner to engage in learning which is relevant to them and will provide opportunities to develop a range of skills and techniques, personal skills and attributes essential for successful performance in working life.

Topics Covered

Examples of topics covered include

  • Understanding the business of retail
  • Understanding Customer Service in the retail sector
  • Understand how a retail business maintains health, safety and security on its premises
  • Understand the retail selling process
  • Understand the control, handling and replenishment of stock in a retail business
  • Understand how individuals and teams contribute to the effectiveness of a retail business
  • Planning an enterprise activity
  • Running an enterprise activity


Assessment is designed to fit the purpose and objective of the qualification and all units are internally assessed - giving learners the opportunity to demonstrate skills developed in applied scenarios.

More Information

For more information please contact Mrs N Lightfoot (Course Tutor)

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